Terms of Service
Effective Date: August 10, 2026
These Terms of Service (“Terms”) govern your use of the ProGuide Inspections website, ProGuideInspections.com(the “Website”), and the services provided by ProGuide Inspections, Co (“ProGuide Inspections,” “ProGuide,” “we,” “us,” or “our”).
By accessing or using the Website, submitting information through the Website, requesting services, scheduling an inspection, or otherwise interacting with ProGuide Inspections through the Website, you agree to these Terms. If you do not agree with these Terms, please do not use the Website or its services.
1. Our Services
ProGuide Inspections provides professional home inspection and property-related inspection services in the Treasure Valley and surrounding areas of Idaho. Services may include, but are not limited to:
- Residential home inspections
- Pre-purchase inspections
- New construction inspections
- Builder warranty inspections
- Re-inspections
- Thermal imaging
- Radon testing
- Mold and allergen testing
- Water quality testing
- Sewer scoping and related inspection services
- Other inspection or testing services described on the Website
The specific services, scope, limitations, fees, and conditions applicable to an inspection may also be described in a separate inspection agreement, service agreement, inspection report, or other document provided to you.
2. Inspection Services and Reports
An inspection is an evaluation of observable conditions within the agreed-upon scope of the inspection. An inspection is not a guarantee, warranty, prediction of future conditions, or representation that a property is free of defects.
Inspection reports are based on conditions that are observable and reasonably accessible at the time of the inspection and within the agreed scope of services. Certain conditions may be concealed, inaccessible, intermittent, outside the scope of the inspection, or otherwise not reasonably discoverable during the inspection.
You should review your inspection agreement and inspection report carefully. Where applicable, ProGuide Inspections may recommend that you consult qualified specialists, contractors, engineers, or other professionals regarding conditions identified during an inspection.
3. Scheduling and Appointments
Inspection appointments may be requested through the Website, by telephone, text message, email, or other methods made available by ProGuide Inspections.
An appointment is not considered confirmed until ProGuide Inspections has confirmed the appointment or otherwise communicated acceptance of the requested appointment.
You are responsible for providing accurate contact information and information reasonably necessary to schedule and perform the requested services.
4. Fees and Payment
Fees for services may be displayed on the Website, provided in a quote, communicated by ProGuide Inspections, or established through a separate service agreement.
Additional charges may apply when circumstances require additional travel, time, services, testing, or other work outside the originally agreed scope.
You agree to pay all amounts that you have authorized or agreed to pay for services provided by ProGuide Inspections.
5. Website Use
You agree to use the Website only for lawful purposes.
You may not:
- Use the Website in a manner that violates applicable laws or regulations;
- Attempt to interfere with the operation or security of the Website;
- Submit false, misleading, or fraudulent information;
- Attempt to gain unauthorized access to the Website or its systems;
- Copy, reproduce, distribute, or commercially exploit Website content without permission; or
- Use the Website to transmit malicious software, spam, or other harmful material.
6. Website Content
The information provided on the Website is for general informational purposes. Although ProGuide Inspections makes reasonable efforts to provide accurate and current information, we do not guarantee that all Website content is complete, current, or error-free.
Pricing, service availability, service descriptions, scheduling information, and other Website content may change without notice.
7. Third-Party Services and Links
The Website may contain links to third-party websites, applications, scheduling systems, payment processors, or other services.
ProGuide Inspections does not control third-party services and is not responsible for their content, availability, security, privacy practices, or terms. Your use of third-party services may be subject to separate terms and privacy policies.
8. Intellectual Property
The Website and its contents, including text, graphics, logos, photographs, videos, reports, designs, and other materials, are owned by or licensed to ProGuide Inspections and are protected by applicable intellectual property laws.
Except as expressly permitted by ProGuide Inspections, you may not reproduce, modify, distribute, publish, display, sell, or otherwise exploit Website content without prior written permission.
9. User-Submitted Information
If you submit information through the Website, including contact information, property information, scheduling information, photographs, comments, or other materials, you represent that the information is accurate and that you have the right to provide it.
You authorize ProGuide Inspections to use submitted information as reasonably necessary to respond to your request, schedule or perform services, communicate with you, provide reports, process transactions, and otherwise provide requested services, subject to our Privacy Policy.
10. Electronic Communications
By communicating with ProGuide Inspections electronically, including through the Website, email, or SMS/text messaging, you consent to receive electronic communications relating to your requests, appointments, services, transactions, and other communications for which you have provided appropriate consent.
Electronic communications may include appointment confirmations, reminders, inspection updates, report notifications, customer service communications, and follow-up communications.
11. SMS/Text Messaging Terms
ProGuide Inspections Text Messaging Program
ProGuide Inspections may provide SMS/text messaging communications to customers and individuals who have expressly opted in to receive text messages.
The messaging program is intended for appointment reminders and confirmations, inspection updates and status notifications, customer service communications, and service-related follow-up messages.
Consent
By providing your mobile telephone number and checking the separate SMS consent checkbox on an applicable ProGuide Inspections website form, you expressly consent to receive text messages from ProGuide Inspections at the mobile number you provided.
SMS consent is not required as a condition of purchasing services, scheduling an inspection, or otherwise doing business with ProGuide Inspections.
Your consent applies only to ProGuide Inspections’ text messaging program and does not constitute consent to receive marketing messages from unrelated third parties.
Message Frequency
Message frequency varies and messages are sent only when needed for the requested service or customer communication.
You may receive messages such as appointment confirmations, appointment reminders, inspection status updates, report or service notifications, and customer service or follow-up communications.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and wireless plan. ProGuide Inspections is not responsible for charges imposed by your wireless carrier.
How to Opt Out
To stop receiving SMS messages, reply STOP to any ProGuide Inspections text message.
After you send STOP, you may receive one final message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from the applicable messaging program, except where permitted or required by law or where necessary to process a specific transaction or service request.
You may also contact ProGuide Inspections directly to request removal from SMS communications.
How to Get Help
For help, reply HELP to any ProGuide Inspections text message or contact ProGuide Inspections at 208-869-2948 or admin@proguideinspections.com.
After you send HELP, you will receive a message that provides details of how to contact us. That messaging will state, “For additional information, please call ProGuide Inspections at 208-869-2948.”
Rejoining
If you later wish to receive text messages again, you may provide SMS consent through an available ProGuide Inspections website form or other authorized opt-in method.
Mobile Number
You represent that the mobile telephone number you provide to ProGuide Inspections belongs to you or that you are authorized to provide consent for that number.
If you change or deactivate your mobile telephone number, you agree to update your information or notify ProGuide Inspections so that messages are not sent to a subsequent holder of the number.
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
ProGuide Inspections does not guarantee that SMS messages will always be delivered, as delivery may be affected by wireless carriers, network availability, device settings, geographic location, or other factors outside our control.
12. Privacy
Your use of the Website and our services is also governed by our Privacy Policy.
Our Privacy Policy explains how ProGuide Inspections collects, uses, protects, and discloses personal information.
Our Privacy Policy is available at: https://www.proguideinspections.com/privacy-policy/
ProGuide Inspections does not sell or share SMS opt-in information or mobile telephone numbers with third parties or affiliates for their own marketing or promotional purposes.
13. Disclaimers
To the fullest extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.
ProGuide Inspections makes no warranties, express or implied, regarding the uninterrupted availability of the Website or the completeness or accuracy of all information provided through the Website.
Nothing on the Website is intended to replace the professional advice of a qualified specialist when such advice is appropriate.
The terms, limitations, exclusions, and responsibilities applicable to a particular inspection are governed by the applicable inspection agreement and related service documents.
14. Limitation of Liability
To the fullest extent permitted by applicable law, ProGuide Inspections, Co and its owners, employees, contractors, agents, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of the Website or services, except to the extent such limitation is prohibited by law.
Any limitations of liability applicable to inspection services may also be contained in the inspection agreement or other agreement governing the specific service.
15. Indemnification
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless ProGuide Inspections, Co and its owners, employees, contractors, agents, and service providers from claims, liabilities, damages, losses, and expenses arising from your unlawful use of the Website, violation of these Terms, or violation of the rights of another person.
16. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Idaho, without regard to conflict-of-law principles.
Any dispute concerning these Terms or the use of the Website shall be subject to the applicable courts and jurisdiction permitted under Idaho law.
17. Changes to These Terms
ProGuide Inspections may modify these Terms from time to time. Updated Terms will be posted on the Website with a revised effective date.
Your continued use of the Website after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
18. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in full force and effect to the extent permitted by law.
19. Entire Agreement
These Terms, together with any applicable inspection agreement, service agreement, Privacy Policy, and other written terms expressly incorporated by reference, constitute the agreement governing your use of the Website, except where a separate written agreement expressly governs a particular service.
20. Contact ProGuide Inspections
If you have questions about these Terms, our services, or our SMS messaging program, contact:
ProGuide Inspections, Co
Email: admin@proguideinspections.com
Phone/Text: 208-869-2948
Website: https://www.proguideinspections.com/
ProGuide Inspections, Co
Treasure Valley, Idaho